Return & Refund Policy

Return Eligibility and Timeframe

Harry's accepts return requests within 30 days from the date you receive your order. To qualify for a return, your items must meet all these conditions:

Remain unused and in their original condition
Include original packaging when applicable
Contain all original accessories, components, and supplied materials
Show no damage caused by improper use or handling

Products not meeting these criteria may be declined for return.

Non-Returnable Items

The following products cannot be returned at Harry's:

Personalized or customized products
Digital or downloadable products
Clearance and final-sale items
Products that have been used, altered, assembled, or damaged after delivery

How to Submit a Return

Submit your return request within 30 days of receiving your order.
Ensure the product is unused and packed in its original condition.
Ship the item back to Harry's at your own expense unless the return is for a confirmed defect or an incorrect shipment.
Upon receipt, Harry's will inspect your return to confirm eligibility.

Refunds

Once your return passes inspection, Harry's will refund your original payment method. Please allow 5-10 business days for the refund to process, depending on your payment provider’s timing.

Incorrect, Defective, or Damaged Orders

If your order arrives incorrect, defective, damaged, or incomplete, please keep both the product and original packaging intact. Contact Harry's customer support immediately to receive instructions for next steps.

Return Shipping Fees

You are responsible for return shipping costs except in cases where the return is due to an incorrect shipment or a confirmed product defect. Harry's covers shipping fees only under those circumstances.